Integration News

Discontinuance of support: IBM Sterling Connect:Direct 6.2.x

(Revised on 5 March 2025)

The effective end of support is extended from 30 September 2025 to 31 December 2025. This announcement is revised to reflect this date change. For details, see AD25-0862.

Discontinuance of select versions

Effective on the dates shown, IBM will discontinue support of select versions of the following programs as licensed under the applicable IBM agreement.

Program name and identifier

Version

Effective date

Supported versions

Product lifecycle page

IBM Sterling Connect:Direct (5725-C99)

6.2.x

31 December 2025

6.3.x, 6.4.x

Downloadable or recorded media will remain available to clients of record until the discontinuance of support date or, where applicable, for the duration of their support extension terms.

Technical support

Technical support continues to be available based on the announced lifecycle policy, as detailed on the IBM Support Product lifecycle page, until end of support date. Extended support, offered after 31 December 2025, is limited to usage and known defect support only.

IBM Support offerings can provide additional services and help extend the life of your software investment. For additional information, see the IBM Extended Support web page.

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